Go beyond basic chatbots. Deploy AI agents that handle real business tasks on Salesforce — 24/7, fully logged, and auditable.
Handle common customer questions, look up account details in Salesforce, and resolve Tier-1 queries without human intervention.
Ask qualifying questions, score leads based on responses, and update CRM records automatically — before your sales team even sees them.
Let AI agents manage bookings and callback requests — integrated with your calendar and Salesforce records.
Deploy internal-facing agents for HR questions — leave balances, policies, onboarding — freeing your HR team for complex issues.
When a query is too complex, the agent recognises this and escalates to the right human agent — seamlessly and with full context.
All agents run through Salesforce's Einstein Trust Layer — your data is never used to train external AI models.
Agentforce is Salesforce's autonomous AI agent platform. Unlike simple chatbots that follow rigid scripts, Agentforce agents can understand a customer's request, look up their data in Salesforce, take action — and do this all without a human needing to step in.
They work 24/7 across any channel, and every interaction is fully logged and auditable — giving your business the benefits of AI automation with the visibility and control you need.
Vismi AI Technologies implements Agentforce for businesses across Australia, India, and Asia-Pacific — designing agents that fit your specific processes, tone, and data requirements.
All Agentforce implementations use Salesforce's Einstein Trust Layer — which means your customer data is never shared with external AI providers for training purposes. Every AI interaction is logged, traceable, and available for compliance and quality review at any time.
Answers FAQs and looks up account info 24/7.
Qualifies leads and updates your CRM automatically.
Books appointments and callbacks with CRM sync.
Handles internal HR queries for your team.
We identify which processes are best suited for AI automation and define the agent's scope and behaviour.
We configure the agent's actions, data access, tone, and escalation rules within Salesforce.
We test the agent across dozens of scenarios to ensure it handles requests correctly and escalates appropriately.
We deploy the agent and monitor its early interactions — refining responses and logic based on real usage.
Email us at info@vismiai.com or call +61 02 8632 4946 to explore what Agentforce can do for you.
Contact Us TodayAgentforce is Salesforce's autonomous AI agent platform — a significant step beyond traditional chatbots. A standard chatbot follows a fixed script and can only answer pre-written questions.
An Agentforce agent reasons through a customer's request, looks up their actual data inside Salesforce, takes real action (updating a case, booking an appointment, qualifying a lead), and escalates to a human when needed — all without manual intervention.
Every interaction is fully logged and auditable, and your data is never used to train external AI models thanks to Salesforce's Einstein Trust Layer.
A focused Agentforce agent deployment — such as a customer support or lead qualification agent — typically takes 4 to 8 weeks from the initial workshop to go-live. More complex, multi-agent deployments can take 8 to 16 weeks.
We work in two-week agile sprints, so you see working results progressively rather than only at the end of the project. Contact us for a free scoping conversation.
Yes — Agentforce runs within the Salesforce platform. If your business does not yet have Salesforce, Vismi AI Technologies can implement both Salesforce and Agentforce together as part of a single engagement.
Contact us to discuss your current setup and we will recommend the most practical path forward for your business.
Yes. All Agentforce implementations use Salesforce's Einstein Trust Layer, which ensures your customer data is never shared with or used by external AI providers for model training.
Every AI interaction is logged, traceable, and available for compliance and quality review. As an Australian-based consultancy, we are also familiar with Australian Privacy Act obligations and apply Salesforce security best practices on every project.
We implement a range of Agentforce agents including: customer support agents that resolve Tier-1 queries around the clock; lead qualification agents that score and update CRM records automatically; appointment and callback scheduling agents; and internal HR query agents for employee self-service.
We also build custom agents tailored to your specific business processes, workflows, and tone of voice.
Yes. We monitor agent interactions closely in the weeks after go-live and refine responses, escalation logic, and data access rules based on real usage patterns.
We also offer ongoing managed support on a retainer basis for clients who need regular agent optimisation or want to expand into additional agent use cases over time. Get in touch to discuss support options.
Implementation cost depends on the number of agents, the complexity of your Salesforce data, and the channels you want to deploy on. Our Sydney-guided, India-delivered model means you get enterprise-quality Agentforce implementations at rates accessible for SMBs — without the large-consultancy price tag.
We provide a clear scope and fixed-price quote after a free discovery call. Book your free call today — no obligation.