Salesforce Marketing Cloud

Agentforce Marketing

Send the right message to the right customer at the right time — automated marketing journeys built on Salesforce.

Auto
Customer Journey Builder
Email
SMS & Campaign Automation
Segment
Audience Management
AU+APAC
Businesses Served

Marketing Cloud Setup

Full Marketing Cloud account setup and configuration — ready for your first campaign from day one.

Email Studio

Professional email templates, subscriber lists, and automated send schedules to keep your audience engaged.

Journey Builder

Automated customer communication flows — welcome series, nurture campaigns, re-engagement sequences — that run on autopilot.

Audience Segmentation

Segment your customer list by behaviour, location, purchase history, and more — for more relevant, personalised messaging.

Campaign Reporting

Track open rates, click-through rates, conversions, and engagement — all within Salesforce Marketing Cloud.

CRM Integration

Connect Marketing Cloud to your Salesforce CRM so sales and marketing teams always work from the same customer data.

About This Service

We implement Agentforce Marketing — built on Salesforce Marketing Cloud — to help businesses automate their customer communications. Whether you are sending welcome emails, nurture campaigns, or re-engagement messages, we set up journeys that run automatically once configured.

Marketing Cloud can be complex. We keep implementations simple and practical for businesses that are just getting started — focusing on the features that deliver the most value first. As your confidence and needs grow, we expand the platform with you.

Our team is based in Nellore, India, with clients across Sydney, Singapore, Malaysia, and Southeast Asia.

Example Journey We Build For You

  • New lead fills out your web form
  • Welcome email sent automatically within minutes
  • 3-day follow-up email with relevant resources
  • If no engagement → re-engagement message at day 7
  • Qualified leads pushed to Salesforce CRM for sales follow-up

What's Included

  • Marketing Cloud account setup
  • Email Studio configuration
  • Journey Builder automation flows
  • Audience segmentation
  • Campaign reporting setup
  • CRM data connection
  • Training & handover documentation

Our Implementation Process

1
Marketing Audit

We review your current marketing tools, lists, and communication goals before designing the solution.

2
Setup & Journey Design

We configure your Marketing Cloud environment and build your first automation journeys and templates.

3
Test & Review

We send test campaigns, review rendering across devices, and confirm automations trigger correctly.

4
Launch & Train

Go live with your first campaigns and hand over the platform with full training for your marketing team.

Ready to Automate Your Marketing?

Email us at info@vismiai.com or call +61 02 8632 4946 to discuss your marketing automation needs.

Contact Us Today
FAQ

Frequently Asked Questions

Salesforce Marketing Cloud (now Agentforce Marketing) is an enterprise-grade marketing automation platform. It lets you send personalised email and SMS messages, build automated customer journey flows, segment your audience, and track campaign performance — all connected to your Salesforce CRM so sales and marketing always work from the same data.

Journey Builder is the automation engine inside Salesforce Marketing Cloud. It lets you build multi-step communication flows that trigger automatically based on customer behaviour. For example: a new lead fills your website form, receives a welcome email within minutes, a follow-up at day 3, and a re-engagement message at day 7 if they haven't responded. Once built, these journeys run 24/7 without any manual effort.

Yes — this is one of the most valuable parts of the implementation. Once connected, your marketing and sales teams share the same contact and lead data, campaign engagement is visible in the CRM, and qualified leads can be automatically pushed to your sales pipeline based on marketing behaviour.

A focused setup — Email Studio, Journey Builder, segmentation, and CRM connection — typically takes 4 to 8 weeks from the initial audit to your first live campaign. More complex implementations with multiple journeys and advanced personalisation can take 8 to 12 weeks.

Yes. While Marketing Cloud is an enterprise platform, we specialise in keeping implementations simple and practical for SMBs. We focus on the features that deliver immediate value first and expand the platform as your needs grow. Our Sydney-guided, India-delivered model keeps it accessible for growing Australian businesses.

Yes. Every implementation includes handover training and documentation for your marketing team. We walk through how to create campaigns, manage subscriber lists, edit journey flows, and read your campaign reports. Our goal is for your team to be confident managing the platform independently after go-live, with ongoing support available as needed. Contact us to discuss support options.