Bring all your customer data together in one place to power smarter decisions, better marketing, and deeper insights.
Connect your CRM, website, marketing tools, and other data sources into a single Salesforce Data Cloud environment.
Build a single, up-to-date customer profile that every team in your business can access — no more siloed data.
Build precise customer segments for marketing campaigns based on real behaviour, purchase history, and engagement data.
Connect Data Cloud to Marketing Cloud for truly personalised, data-driven messaging at scale.
Report on customer behaviour and engagement patterns with dashboards built on your unified data.
Not sure if Data Cloud is right for you? We assess your current data setup and recommend the right approach — including simpler alternatives where appropriate.
Salesforce Data 360 — formerly Data Cloud — connects data from your CRM, website, marketing tools, and other sources into a single unified customer profile. This means every team in your business sees the same, up-to-date picture of each customer.
Instead of sales working from Salesforce, marketing from an email tool, and support from a ticketing system — Data Cloud brings it all together so your business can make smarter decisions and deliver more relevant customer experiences.
Based in Nellore, India, Vismi AI Technologies implements Data Cloud for businesses across Australia, Singapore, Malaysia, and Southeast Asia.
Best suited for businesses with customer data spread across multiple systems. We can assess your setup and recommend whether Data Cloud — or a simpler approach — is the right fit.
We review all your current data sources, quality, and structure before designing a Data Cloud approach.
We configure Data Cloud, connect your data sources, and build unified customer profiles in Salesforce.
We build your first customer segments and connect them to marketing or sales workflows.
We set up dashboards, train your team, and hand over documentation for ongoing management.
Email us at info@vismiai.com or call +61 02 8632 4946 to learn more about Data Cloud.
Contact Us TodaySalesforce Data Cloud (now called Data 360) is a real-time customer data platform built natively into Salesforce. It connects data from your CRM, website, marketing tools, support system, and other sources into a single unified customer profile — so every team in your business sees the same, up-to-date picture of each customer.
This unified data powers smarter segmentation, personalised marketing, AI-driven insights, and Agentforce AI agent grounding.
Salesforce CRM stores the data your teams enter — contacts, leads, opportunities, and cases. Salesforce Data Cloud goes further: it pulls in data from external sources (your website, marketing tools, payment platforms, support systems), resolves duplicate customer records into a single identity, and makes that unified profile available in real time across your entire Salesforce environment.
Think of your CRM as the central system and Data Cloud as the engine that feeds it with a complete customer picture.
Data Cloud is best suited for businesses that have customer data spread across multiple systems — CRM, website analytics, email marketing, support platforms, payment systems — and are losing value because those systems don't talk to each other.
If your marketing team works from different data than your sales team, or if you can't tell which customers are most engaged across all touchpoints, Data Cloud is likely a strong fit. We offer a free data readiness assessment to help you decide before committing. Get in touch.
Salesforce Data Cloud is a critical foundation for Agentforce AI. When an Agentforce agent handles a customer query, it draws on the unified customer profile in Data Cloud to provide accurate, personalised responses — not just the limited data in a single CRM record.
For example, a support agent can see a customer's full purchase history, recent website activity, and open marketing campaigns before responding, making interactions far more relevant and effective.
A focused Data Cloud implementation — connecting 2 to 4 data sources, building unified profiles, and setting up initial segmentation — typically takes 6 to 10 weeks. More complex implementations with multiple data sources, custom identity resolution rules, and advanced activation to Marketing Cloud or Agentforce can take 10 to 16 weeks.
We always start with a data audit and readiness assessment before scoping the project. Contact us to book a free conversation.
Salesforce Data Cloud can ingest data from a wide range of sources including Salesforce CRM, Salesforce Marketing Cloud, website analytics (via JavaScript SDK or Google Analytics), mobile apps, data warehouses (Snowflake, Google BigQuery, Amazon Redshift), payment platforms, support systems, and custom API feeds.
We help you identify which sources will deliver the most value and connect them in a logical, maintainable way — starting with the highest-impact connections first.